Stay on Top of Your Accounts with Alerts and Notifications

  • Monitor your accounts 24/7 by creating text and email alerts. These banking alerts can be based on balances, approvals, transactions, and more. You’ll receive them in near-real time.

    Keep debit and credit cards safe

    Know where your money is going – get a notification whenever you pay with your Trumark Visa® debit or credit card. Notification options include:

    • Reaching a purchase amount threshold
    • International purchases
    • Purchase made online or over the phone


    To set-up card alerts, simply:

    • Log into online banking  or Trumark’s mobile app
    • Click “Card Services” > “Manage Card” > “Alerts and Controls” to set up alerts


    Boost account security

    With account Alerts, you’ll be notified of activities on your deposit and loan accounts that matter to you.

    • Balance alerts – when your balance reaches below or above a specified amount
    • Transaction alerts
    • Loan payment due alert


    To set-up account alerts, simply:

    • Log into online banking or Trumark’s mobile app
      • Desktop online banking: Click “My Settings”, and find “Alerts & Notifications” under “Other Settings”
      • Mobile app: Click gear icon > “My Settings”, and find “Alerts & Notifications” under “Other Settings”


    Request account info via text message

    Text banking is a fast, easy way to check account balances and recent transactions. All you need is a mobile device that has text message (SMS) service enabled. Simply text one of the simple commands below to Trumark’s short code 454545 to begin receiving account balances and recent transaction information.


    Get started in two easy steps:

    • Log into online banking or Trumark’s mobile app
      • Desktop online banking: Click “My Settings”, and find “Alerts & Notifications” under “Other Settings”
      • Mobile app: Click gear icon > “My Settings”, and find “Alerts & Notifications” under “Other Settings”


    Text banking tips:

    • Add 454545 to your list of mobile contacts to save time
    • Text messages are not case sensitive
    • If you send a text from outside the U.S., you may incur roaming fees; check with your carrier for details
    • If your device is lost or stolen, or there are changes to your wireless carrier provider or mobile number, log into online banking to cancel or edit your text banking service.



    *Message and data rates may apply. Supported mobile carriers are AT&T, Verizon, T-Mobile®, Cricket, Sprint, Virgin Mobile, Boost, U.S. Cellular® & MetroPCS. No personal information is exchanged when using text banking, such as account numbers, Password, or other sensitive information. The phone is assumed to be secure with the owner and it is the owner’s responsibility to lock the phone for privacy.

  • How to update your mobile phone number and email

    • Log into Trumark’s online banking/mobile app
    • Select “My Settings”
    • Click “Edit” in the “Contact information” section for phone number
    • Click “Edit” in the “Primary email” section for email
    • If you had previously enrolled but decided to opt out and want to be re-enrolled, please contact us by phone (1-877-TRUMARK) or visit any branch location


    Save our number

    • Fraud text alerts from: 91937
    • Automated phone calls from: 888-918-7313

    Make sure to save these numbers to your contacts so you don’t miss any alerts. This added protection to your debit and credit card is automatic and text message alerts are free.

    If you have any questions or ever see a suspicious transaction on your debit or credit card, please call 1-877-TRUMARK.

    Important: Trumark will never ask you for one-time codes via text, phone, or email. 

  • No need to search emails or roam around a website — get account information that matters to you right at your fingertips. You'll receive digital communication specifically for you based on your account and activity with the credit union.

    Prompted by a text message, members are taken to an online site or “digital feed” of information dedicated specifically to them. Messaging examples include: New account information, loan application status and updates, important account or credit union information. Personalized messages are stored so members can easily revisit old communication vs. sifting through emails or paperwork to find what they need.

    What are the benefits of?

    • Maximize your membership with important communication on your own personalized and secure channel.
    • Save time – Quick access to account information, tools, and resources.
    • Stay informed – Personalized communication based on your Trumark account activity.